After Hours

We are committed to providing 24/7 access to medical advice and care. When our office is closed, simply call our main number (413-442-8267) and the message will let you know who is on call and how to reach them. You will be instructed to call one of the providers at our office, or a covering physician from another pediatric practice in Pittsfield. If deemed necessary by the on-call pediatrician, arrangements can be made to see your child.

We encourage you to call the office first, before heading to the emergency room or urgent care. Often, we can provide the most appropriate care in your medical home. If we are unable to do so, we can assist you in determining the best place for you to receive care and can communicate important health issues with other providers, if needed.

Non-urgent messages can be left for the receptionists on our voicemail. These can include requests for next-day appointments.

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News @ East Elm

  • Patient Portal Is Now Open!

    The Patient Portal allows you secure, convenient communication with our office, 24/7.
  • Pay Your Bill Online!

    Did you know you can now quickly and easily pay your bill online?
  • Visit Our Facebook Page!

    East Elm Pediatrics is now on Facebook! Please follow the link to like, follow, and share our page.
  • Monthly Staff Meetings

    East Elm Pediatrics holds monthly staff meetings on the first Wednesday of every month. On these Wednesdays, our office will remain open until 8:00 pm, but from 5:00 - 7:00 pm we will only see Walk-In/Urgent Care patients.
  • Homepage Patient Portraits

    The pictures on our Homepage feature our own patients!
  • Pediatric Urgent Care!

    Happy New Year! We now have extended office hours and Pediatric Urgent Care!